On the final post for Jusuf Kalla’s statements made during the Tanoto Entrepreneurship Series on 30 April 2013, he touched on the importance of having the right attitude during the start up and growth stage of a venture. In fact, attitude is one of the most important determining factors to the success of a business.
In any start up, the process has to be gradual and step by step; and hardships will definitely pay a visit during this process. RGE, owned by Sukanto Tanoto, and all the companies under the group, faced many difficulties and hardships throughout the growth stage of the venture. These difficulties vary from internal to external situations and come in different sizes. Nevertheless, having a high resilience enabled the company to always bounce back stronger after every crisis it faced.
Jusuf Kalla also mentioned the importance of innovation. Taking a glance at the businesses present in the market, many of them started because people were not comfortable in a certain situation, thus, were forced to think out of the box to innovate and improve. For example, the number of retail stores such as Seven Eleven, Alfamart or Indomart in Indonesia has grown significantly because people do not enjoy going to wet market anymore. They would rather go to stores that are clean and comfortable.
He also pointed out that given the better access to information and the availability of technology at your fingertips nowadays, it is relatively easier for young people nowadays to innovate. The point is to have courage to be an innovator and not a follower. Most of the innovations seem impossible at the beginning however, many of them were proven to be possible.
It is however, not wise to rely on intuition when making a decision. Even though it is true that a good intuition comes with a great deal of experience, Jusuf Kalla advised that we still need to carry out our actions based on calculated risks. This is because as an entrepreneur, absorbing the risks comes as a package together with the results we reap. In order to do an accurate calculation of risk, we need information as the basis. RGE has also invested heavily on Research and Development to continuously improve on their processes and products. Besides this, there is also a bottom-up continuous improvement activities that enable employees to spearhead innovations and process improvements.
Jusuf Kalla’s statements suggest that he will ensure the availability of necessary technology and internet access in the nation in order to support and provide the massive amount of information required in a growing economy.